1/30/2024 0 Comments Telephone number for comcast![]() ![]() Outside of these times, our Xperts and other community members are likely to respond to your post. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. You can access Xfinity Assistant by texting your questions to 266278 on your mobile devices. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. From the More tab in the Xfinity Home app, click Chat with an Agent. After these times, it may take longer to get an official response. Get 100 back when you bring your phone and number to Xfinity Mobile. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit.Rule 3: No duplicate content or thread hijacking.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. Requests submitted through this form are reviewed on a 24x7 basis.About our subreddit Looking for some help? Welcome. The sender should receive an error message containing a link to a FAQ with valuable information regarding the issue and steps necessary to request removal.Įmail administrators can submit the blocked IP address to the Security Assurance department to determine if the IP address is eligible for removal by completing the Blocked Provider Request Form. If an email is unable to be delivered to a email address, it's possible the sender's email provider is blocking your address as an antispam precaution for Xfinity customers. ![]() ![]() Once you have copied the full message headers from the spam message, paste the header and message into an email and send it to to unblock an email address View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Forward the spam message as an attachment to spam email sent from within the Comcast Network.Click the "Spam" button in the right-hand corner of the webmail console.Įmail Client Users (Windows Mail, Outlook, Thunderbird, etc.).Please contact 87 for further information. Select the message you wish to report as spam. Comcast will make certain exceptions to this Policy for persons with disabilities who contact us.Report a spam email sent to your email account Forwarding the email will remove the original headers. The child should first be instructed to tell a trusted adult about the event and then report the issue to the National Center for Missing & Exploited Children at: When reporting spam emails, it is critical that you send us the email headers. If you feel a child is in physical danger while participating in an online activity While Customer Security Assurance may be able to assist, you will be required to contact your local law enforcement agency if you are interested in pursuing legal action, including the identification of a Comcast customer. If you believe we can assist in your harassment investigation, send an email to with the subject line "Harassment Investigation" and attach all evidence you can provide us to support in the investigation. Time-stamped screenshots and URLs that display the harassment.Emails illustrating the harassment, including the email headers.Please document the incident by collecting information that can support an investigation. If you feel you are not in immediate danger Click on the account icon in the upper righthand corner of to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. Contact your local law enforcement immediately and file a report to ensure your physical safety. ![]()
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